Sales Account Manager

A growing and friendly engineering services business in Huddersfield is looking to add a Customer Account Executive to its close-knit sales team.

Location:

Huddersfield. Basic salary £26,000-£27,000 with commission, realistic OTE £31,000. Working hours Monday-Friday 8:30am-4:30pm, fully office based.

This is an ideal opportunity for someone who enjoys building relationships, looking after customers and naturally spotting opportunities to grow accounts, rather than a heavily targeted or aggressive sales environment. The role offers a great balance of account management, customer service and soft sales, alongside some proactive new business activity.

Working within a supportive office team, you'll be speaking with a mix of existing, repeat and lapsed customers, following up warm leads and introducing services to potential new clients. Much of the role centres around maintaining strong relationships, securing annual renewals and ensuring customers receive an excellent level of service.

• Managing and developing existing customer accounts
• Following up warm leads and customer enquiries
• Re‑engaging lapsed clients and building relationships
• Supporting customers with quotations and renewals
• Promoting additional training and service packages where appropriate
• Carrying out some proactive outbound business development
• Building rapport with customers over the phone and by email
• Working closely with the wider sales and operations teams

• Previous experience within sales, account management, customer service or business development
• Comfortable speaking with customers over the phone
• Friendly, confident and relationship focused
• Organised with good attention to detail
• Self‑motivated with a positive approach
• Able to work in a busy, team‑focused environment

Engineering industry knowledge would be helpful but is by no means essential. Personality, communication skills and the ability to build strong customer relationships are far more important.

• £26,000-£27,000 basic salary
• Realistic commission structure with achievable targets (OTE £31,000)
• Stable and growing business
• Supportive and down‑to‑earth team culture
• Long‑term opportunity within a well‑established company
• Office‑based role with excellent working hours

This role would suit someone who enjoys speaking with people, likes developing long‑term customer relationships and wants a role with a softer consultative sales approach alongside some new business development.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE:

We can only consider applications from candidates who have the right to work in the UK.