B2B Account Manager – Trade Sales (IT

We’re looking for confident, enthusiastic and results-oriented people to join our Buy It Direct business sales team. This is a great opportunity to build a career in B2B sales while managing your own portfolio of customers.

In this role, you’ll build strong relationships with both new and existing business customers, becoming their go-to contact and driving repeat business with a focus on growth. You’ll need to be a natural communicator with a curious mindset, able to understand what your customers need and offer the right solutions, so a passion for technology would really help

This isn’t a cold-calling role. You’ll be working with a large base of existing business customers who have already bought from us. You’ll grow and manage your own accounts, developing those relationships over time.

Day to day, you’ll handle a mix of outbound calls (around 50–85 per day to start with) and inbound enquiries once up to speed. You’ll need to be self-motivated and proactive, spotting opportunities to grow your accounts and generate new business.

Using a consultative approach, you’ll ask the right questions to understand customer requirements, recommend suitable products, and identify opportunities to upsell where it makes sense. You’ll be working towards monthly targets and KPIs, while always making sure customers get a great experience from start to finish.

We’ll give you full training and support — after that, it’s up to you to make the most of every opportunity and build your success.

• Up to £28,000 basic salary
• Fantastic bonus scheme – top performers earn well above this

We’re keen to hear from people with experience in B2B sales, retail sales or account management.

You’ll need to be:

• Confident on the phone
• Target-driven and motivated by earning potential
• Able to demonstrate a broad range of technical and sales knowledge in the IT sector
• Comfortable working towards and exceeding targets
• Resilient and positive, even when things are busy
• Focused on delivering great customer service every time

At Buy It Direct, we dare to be different. We've built this business from the ground up to become one of the UK's largest and fastest growing online retailers turning over £400 million with a target of doubling in size over the next three years. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture
123. We listen, learn and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do, to really understand what matters to them.