Housing Officer, Social Work

Our client is looking for an experienced Housing Officer on a temporary contract for 3 months who has previous housing experience, excellent communication skills and be able to pick up housing duties

Job Description

Provide a robust housing management service, including income collection, efficient turnaround of properties, appropriate lettings, and subsequent tenancy and leaseholder management in line with current legislation.

Work in partnership with partners and other professionals to deliver effective services and positive outcomes for tenants and communities

To promote resident engagement and empowerment

Promote and develop partnership working

Work with tenants and customers using a problem-solving and flexible approach in undertaking day to day duties in order to achieve positive outcomes, utilising mediation skills when dealing with difficult problems.

Work collaboratively with your Housing Manager/Services Manager and other Housing Officers to monitor, analyse and deliver improvements across all relevant performance indicator areas in order to increase customer satisfaction

Prepare professional and clearly written communications to colleagues, partners, and customers

Working Monday to Friday 9am to 5pm