BLOSM Youth Navigator

This Youth Navigator post sits within the BLOSM service at Calderdale and Huddersfield NHS Foundation Trust, working in the Emergency Department and in the community as part of a multi-disciplinary team. The role supports vulnerable young people who arrive at a difficult moment, with issues such as violence, exploitation, substance use and housing, using trauma-informed practice to build trust and connect them with the right services.

The post also works alongside the Violence Reduction Network and Integrated Care Board and includes delivering training to staff. Fit depends on substantial safeguarding experience with young people who have complex needs, and a relevant youth work qualification or equivalent experience.

• Provide trauma-informed practice to people in ED, following up in the community where needed
• Liaise with and work alongside other professionals to manage complex cases involving vulnerable children and young people
• Maintain communication with the wider MDT, including health and social care, police, education and the voluntary sector
• Present, attend, influence and develop training on complex issues for healthcare staff and others
• Advocate for individuals to help them work towards their personal goals
• Promote health and social wellbeing by liaising with other professionals
• Build working relationships with hospital departments such as Paediatrics and the Mental Health Liaison Team
• Support people and carers to access information and support, including signposting to a range of services
• Discuss ideas and assessments professionally, supporting the person's best interests and communicating their wishes
• Maintain accurate electronic patient records and other data resources
• Attend meetings, feed back and take part in regular staff meetings, plus data audit to improve quality of care
• Work flexibly across areas and departments and support colleagues as needed

• 5 GCSEs including Maths and English at grade 4 or equivalent
• Relevant youth work qualification, or equivalent experience
• Evidence of continued role development and willingness to learn

• Significant experience working with vulnerable children and young people with complex needs and safeguarding concerns, such as exploitation and crime
• Substantial safeguarding experience

• Computer literacy, including Microsoft Office and databases
• Understanding of trauma-informed care and the impact of Adverse Childhood Experiences
• Excellent written, verbal and interpersonal communication, able to communicate at all levels and in difficult circumstances
• Excellent listening and negotiating skills
• Ability to build collaborative working relationships across teams
• Excellent customer care: polite, sympathetic, patient, professional and diplomatic

• Ability to use own initiative and work without supervision, with a flexible and proactive approach

• Administrative and organisational experience
• Experience using Trust IT, patient record or information systems such as EPR and e-referral
• Excellent leadership and critical thinking skills