Train Dispatcher; RSA Grade

Train Dispatchers (RSA)

Fixed‑Term, 24 Months

Location:

Huddersfield Railway Station

Salary: £29,733pa

We're Trans Pennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good.

We're looking for enthusiastic and customer‑focused individuals to join our team as Train Dispatchers (RSAs). This is a varied and rewarding role where you'll support passengers with information, assistance, and the safe dispatch of trains. You'll be the face of our station, helping customers travel with confidence, whilst ensuring trains are dispatched on time.

• Dispatching trains safely and efficiently
• Providing high‑quality customer service and travel information
• Assisting passengers throughout the station
• Working collaboratively as part of a busy station team

• A team player with strong communication and interpersonal skills
• Well‑presented, organised, and physically fit
• Good numeracy and literacy
• High level of safety awareness
• Flexible approach to working hours, including evenings and weekends
• Additional requirements

This is a safety‑critical role and will require psychometric testing, a medical assessment, and practical training. Full training will be provided.

Start date
Interviews will take place on a rolling basis, with start dates available as soon as possible.

• Excellent career prospects.
• A personal development plan.
• Structured training and development
• Competitive salary paid on a 4‑weekly basis.
• Generous annual leave entitlement.
• Free Trans Pennine Express rail travel for you and your dependents*.
• Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 year’s service
  * for you and your dependents*.
• Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home.
• Option to join the Railway Pension Scheme with significant employer contributions.
• Family friendly maternity and paternity benefits.
• Plus, high street and lifestyle discounts as well as a cycle to work scheme*.

* Terms and conditions apply