System & Network Administrator

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The essential functions listed below illustrate the types of work performed. Duties may be added or changed to meet operational needs.

• Manage, monitor, and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and One Drive.

Provision user accounts, manage licenses, and maintain group structures within Microsoft Entra ; oversee access controls and feature updates across the M365 tenant.

• Support and maintain the Town’s HPE Simpli Vity hyperconverged servers and VMware virtual infrastructure.
• Collaborate with the CIO in designing, planning, and supporting network infrastructure across Police, Fire, and Town departments.

• Identity & Access Management:
  Implement and enforce Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Conditional Access policies.
• Email Security & Backup:
  Administer the Barracuda Email Security Gateway (smart host), which intercepts, scans, and filters all inbound and outbound email traffic to the M365 tenant; monitor and configure Barracuda backups for M365 data.
• Threat Protection:
  Monitor Crowd Strike dashboards to identify, respond to, and remediate security threats and incidents.
• Device Management:
  Enforce Microsoft Intune compliance, configuration, and protection policies for Town-issued devices.
• Auditing & Reporting:
  Conduct routine security audits, produce compliance documentation, and investigate potential security events or policy violations.

• Manage finance application upgrades and provide end-user support for finance-related systems.
• Install, configure, and upgrade application software and computer hardware.

• A minimum of three (3) years of experience administering Microsoft 365 enterprise environments, including Microsoft Entra  (formerly Azure AD), Intune, Exchange Online, and SharePoint Online.
• Experience administering Windows Server, VMware, hyperconverged infrastructure, and enterprise networking environments.
• Experience with endpoint detection and response (EDR) and identity threat detection and response (ITDR) platforms, such as Crowd Strike.
• Strong knowledge of HPE Aruba Networking management, including the AOS 10 cloud-native wireless operating system, and Barracuda backup and recovery.
• Experience with Sonic Wall firewalls and Cloud Secure Edge (CSE) VPN.

• Microsoft 365 Certified:
  Administrator Expert, or a comparable Microsoft security certification (e.g., Identity and Access Administrator Associate, Security Operations Analyst Associate).
• Other relevant certifications in Microsoft technologies, security, storage, or networking — such as HPE Aruba Networking Certified Associate, Professional, or Expert — are a plus.

• Strong analytical and problem-solving abilities, with practical incident response experience.
• Ability to explain complex technical concepts clearly to non-technical staff.
• Excellent communication, documentation, and organizational skills.

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a…