Executive Director

Position: Executive Director
Employment Type: FLSA Full-Time Exempt Position
Location: Hudson, MA
Reports to: Board of Directors through the Board Chair

• Salary Range: $90,000 – $120,000 (commensurate with experience)
• Professional development allowance
• Paid time off

Fresh Start Furniture Bank (FSFB) is a volunteer-based, mission-driven nonprofit dedicated to providing furniture and essential household items to individuals and families in need, restoring dignity, and supporting community resilience.

The Executive Director (ED) will be Fresh Start Furniture Bank’s (FSFB) principal manager responsible for leading the successful execution of the organization’s strategic, operational, and financial goals. This position will lead fundraising efforts, including building and managing a portfolio of active and prospective donors, creating cultivation and solicitation strategies, and securing a target fundraising goal each year. The Executive Director will lead FSFB with high energy, strong communication skills, integrity, and inspirational leadership.

Reporting to the Board of Directors through the Board Chair, the ED will manage staff and consultant(s) and direct the recruitment and retention of volunteers.

A key aspect of this job is managing the 100+ volunteers who put in over 16,000 hours a year. Without these volunteers, we wouldn’t have an organization. They are a tight-knit family focused on the mission. You must understand the dynamics of managing and recruiting volunteers.

Priorities for the initial 18 months are fundraising, analysis, and enhancing volunteer recruitment, training, and retention in concert with FSFB staff members.

• Secure an annual goal of $500,000 in financial support in addition to furniture and other household item donations.
• Foster major gifts ($20,000+) from individuals, foundations, and corporations.
• Grant writing and management.
• Provide timely reports to funders as needed.
• Develop and present compelling narratives and presentations for potential donors.
• Culture, Mission and Strategy:
  • Create a supportive, professional, and inclusive organizational structure at all levels.
  • Cultivate effective board member relationships.
  • Provide the Board of Directors with timely communication and reports.
  • Engage the Board of Directors actively with fundraising, community involvement, policy development and approval, and the recruitment of new board members
  • Participate in the development and management of a strategic plan, board member orientation, and training as needed.
  • Work with the Board of Directors, or committees, on special projects as requested.
  • Ensure that program services and funding relationships meet or exceed strategic goals and objectives.
• Programs and Operations:
  • Plan and direct the organization’s programs and operations, including the development and monthly reporting of relevant operational reports and metrics.
  • Review, revise, and/or develop and propose policies and procedures needed to ensure the smooth operation of the FSFB store and programs.
  • Direct the recruitment, training, and retention of volunteers, including strategies to attract high school and college students, assess performance, recognize and appreciate volunteers, ensure adequate volunteer levels, and effectively manage volunteer conflicts.
  • Oversee the management of the physical warehouse location, equipment, and vehicles, including repairs and maintenance.
  • Oversee inventory management.
• Supervise part‑time staff (currently, Operations Manager and Volunteer Coordinator) and a contract grant writer and bookkeeper.
• Analyze and make recommendations regarding staffing functions and needs.
• Implement a performance management process, including annual performance reviews.
• Recruit, hire, and manage organizational staff.
• Communication:
  • Interface with social media teams to promote fundraising events and advance the FSFB programs and brand.
  • Analyze, capture, and communicate fundraising and programmatic metrics, variances, and performance trends.
  • Support marketing and communication strategies.
• Develop and submit a proposed annual budget to the Board of Directors for review and…