Retail Supervisor

Job Summary

Retail Supervisor (Full Time) – 6352 at Acosta Group (Product Connections). This role is responsible for managing effective, efficient and quality event execution in a designated retail location.

$43,888.00/yr

• Recruit, supervise, and motivate employees to deliver on client expectations.
• Train Event Specialists on company processes, policies, procedures, and position responsibilities.
• Ensure quality execution by conducting audits and work‑withs of Event Specialists, developing event execution skills and knowledge, and maintaining Food Safety practices.
• Communicate with store management regarding upcoming events and past event execution.
• Serve as the primary contact for all events conducted in the store; assist Event Specialists with event kits, materials, and tools.
• Monitor and manage expense metrics such as payroll time entries and additional expenses.
• Manage execution and overall performance of scheduled events by monitoring daily and weekly scorecards to ensure the highest level of on‑date execution.
• Reschedule events as needed promptly to maximize on‑date, on‑weekend, and total execution results.
• Share competitive knowledge and best practices with the team.
• Maintain strong working relationships with field support, recruiting, and client services.
• Maintain a clean, neat and orderly demo kitchen, ensuring appliances are in working order and properly maintained.

• Associate Degree and/or Technical Diploma or 1–2 years related experience.
• Proficient with MS Office Suite; ability to use and navigate company computer and mobile device applications.
• Valid driver’s license;
  National Registry of Food and Safety certification required within 30 days of employment (if not already certified). Local Food Handlers permit if required.
• Direct supervisory responsibilities for approximately 10–50 employees.
• Retail store environment; local travel may be required.
• Physical demands: stand, walk, use hands and fingers, reach, talk and hear, visual read, stoop, kneel, crouch, climb (including 6' ladder), balance, lift and carry up to 25 lbs (occasionally up to 50 lbs), push/pull wheeled cart, prepare foods and beverages, contact cleaning supplies.
• English primary language; bilingual skills may be required.

Product Connections is part of Acosta Group, a leading retail, marketing and food service agency. Acosta Group is an equal‑opportunity employer and will provide reasonable accommodations to applicants with disabilities.

Acosta Group utilizes E‑Verify for validating ability to work in the United States for all job candidates. For more information on E‑Verify, visit e‑verify.gov.

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