Quality Administration Coordinator

Address 1595 Georgetown Rd, Hudson, OH 44236, USA

Compensation $18.00/hour

Job Description

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented Leaf Filter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally.

The benefits of working at Leaf Home are wide-ranging and include:

Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as Vet Connect, DEI Committee, Women’s Committee.

The Quality Administration Coordinator provides in-depth audit processing for field operations and supply chain activity. This role is responsible for ensuring adherence to business regulations.

• Audit job documents and report findings to the field.
• Validate and correct sales lead sheets based on contract oversight.
• Review and report job information from retail and affiliates to the field.
• Audit job information to verify field sales and installation pay.
• Process job revisions received from the field.
• Prepare and distribute sales and installation reporting.
• Maintain appropriate audit frequency and documentation for inbound purchase orders.
• Track, review, and follow up with the field on product returns (RGA).
• Develop and maintain a productive working relationship with customers, vendors, and other subject matter experts.
• Performs other duties as assigned by supervisor.

• High school diploma or equivalent.
• Must be able to type 40 wpm and effectively use 10-key.
• 1+ years of administration support experience.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

• Advanced experience using Microsoft Office Suiter (i.e., creation/use of Excel formulas).

• May be requested to work overtime on evenings and weekends dependent on business need.

• Normal office environment.
• Performs indoor work in a climate-controlled environment.
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

This job description is not meant to be an all-inclusive list of duties, functions, and/or responsibilities of this position. Other related functions and responsibilities may be assigned as required to complete assignments or…