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Voice Customer Insights Lead
Job in
Hudson, Summit County, Ohio, 44236, USA
Listed on 2025-12-23
Listing for:
Arhaus, LLC.
Full Time
position Listed on 2025-12-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A customer-focused home furnishings company is seeking a Voice of the Customer Manager to amplify customer insights and enhance their experience. This role involves collecting feedback, identifying pain points, and developing strategies to improve customer satisfaction. The ideal candidate will have a Bachelor’s in a relevant field and 5+ years of related experience, strong analytical skills, and expertise in CRM tools.
This position is located onsite in Hudson, Ohio, at the Corporate Office.
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