Onboarding Manager

Address 1595 Georgetown Rd, Hudson, OH 44236, USA

At Leaf Home, people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. Our brands, including Leaf Filter Gutter Protection, Leaf Home Water Solutions, Leaf Home Safety Solutions, and Leaf Home Enhancements, invest in our commitment to make each home safer and more livable. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace.

We are proud to be a certified Great Place to Work® as well as a multi-recipient of Top Workplaces. From people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and Vet Connect, we are dedicated to making Leaf Home a great place to work every day… because who doesn’t want a job they can look forward to? Come grow your career with us!

• Big company with a family‑owned feel – YOU are important to us, and we’ve built a culture you’ll love.
• Recognized as a top Ohio and US workplace by The Plain Dealer, Energage, and Great Place to Work®.
• Job security – we have locations throughout the U.S. and Canada, and we’re not done growing!
• Inclusion, sustainability, and reliability are at the core of our culture.
• Veterans’ resources available to help transitioning service members find a new rhythm.
• Dedicated to providing resources and encouragement for employee growth.

Lead, innovate, and manage employee new hires and third‑party independent network enrollees to provide a successful transition into working with Leaf Home. This includes ownership of 1099 and W2 pre‑hire onboarding process and post‑hire support. Act as a candidate ambassador to provide an exemplary end to end onboarding experience.

• Driving end to end new hire and independent contractor onboarding life cycles setting people up for success through communication/educational campaigns, efficient onboarding processes, and programs to infuse company knowledge into their roles.
• Identify and design innovative and efficient solutions to improve our relationship with employees and third‑party contractors and their experience throughout their full lifecycle.
• Lead Onboarding team to ensure efficient onboarding of new employees and 1099 contractors.
• Work with hiring managers to ensure readiness for new employees first day.
• Identify Onboarding gaps through surveys and new hire focus groups along with setting key checkpoints in the worker lifecycle.
• Design and lead orientation program for new employees and hiring managers.
• Provide additional support after new hires complete orientation program including established check‑in milestones.
• Collaborate with IT, HRIS, TA, L&D to identify onboarding challenges and process improvement.
• Present onboarding progress and/or KPIs to key business unit leaders on regular basis.
• Audit/Review existing W2/1099 onboarding documents consistently (Policies, Handbooks, COIs, Workers Comp, Exemptions etc.).
• Participate in projects related to recruiting process and technology, onboarding, etc.

• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
• 5+ years of relevant experience in employee onboarding within human resources or talent acquisition at enterprise level.
• Experience designing and executing an end-to-end employee onboarding process to improve engagement, satisfaction, and efficiency.
• Prior experience in program management to build and scale enterprise onboarding programs.
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”.
• Ability to thrive in a fast‑paced, high‑energy, team‑oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality.
• Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
• Detail‑oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills are required for…