Social Media Manager Job Hudson area,Ohio USA,Marketing / Advertising / PR

Job Description

BMA Media Group:
Social Media Account Manager

NOTE:
We are moving to our Hudson location, with an estimated move-in in Q3 of 2027. We are temporarily in Downtown Willoughby, OH, until our move. We will arrange hybrid working agreements if necessary, based on this information.

About BMA and the Role

BMA Media Group is hiring a Social Media Account Manager to tell our clients' stories online and to be the trusted day-to-day contact who keeps their accounts on track.

BMA is a full-service marketing and communications agency specializing in content for building trades and workplace organizations. Our clients include international unions, training institutes, local unions and apprenticeship programs, and our work spans brand, web, video, print, events and campaigns. As our Social Media Account Manager, you will manage a portfolio of client accounts and personally create the social media content for them: planning, writing, designing, scheduling and reporting.

Some of your accounts will be broader marketing relationships that are not centered on social media, and you will oversee those too.

Title: Social Media Account Manager
Employment: Full-time
Reports to: Projects Manager
Location: BMA office in Hudson, OH (temporarily in Willoughby, OH until an estimated Q3 2027)
Works with: Client Services, Digital & Print, Video, Events, Projects and Operations and our client contacts

Our Mission, Vision and Values

Mission: BMA exists to honor the dignity of skilled work by helping building trades unions tell their story with excellence, integrity, and measurable impact.

Vision: Every union building trades organization's story is effectively communicated to its desired audiences.

Values

Honor the Work. Serve First. Respect the dignity of skilled trades; lead with humility and responsiveness.

Craft with Excellence. Sweat the details; deliver work we're proud to put our name on.

Integrity. Own the Outcome. Do the right thing; keep commitments; take responsibility end-to-end.

Measure What Matters. Use data to prove impact, learn fast, and decide better.

Build People, Build the Business. Coach, grow leaders, and build a culture worth staying for.

What We Look For

We hire for fit first and skill second, because skills can be taught and character can't. Beyond the values above, we look for someone who:

Tells the truth early. If a deadline is at risk or a campaign isn't performing, we hear it from you first, not from the client.
Keeps growing. Stays coachable, asks for feedback and keeps sharpening their craft.
Leads from wherever they sit. Everyone at BMA influences others. Do it humbly and honestly, for the good of the people around you.
Cares about the audience. Behind every post is a member, apprentice or business manager. You write for them, not for the algorithm.

We also look at whether you understand the work, want the work and have the capacity to do it well.

Seat Accountabilities

The Social Media Account Manager is accountable for five things. Done well, they make this seat a success.

Create great social content. Plan, write, design and schedule content that fits each client's brand, audience and goals. This is your core work outside of client management.

Own the client relationship. Be the main point of contact for your accounts, whether they center on social media or on broader marketing work. Know each client's goals and keep them informed and confident.

Deliver on time and communicate early. Hit agreed deadlines, flag risks the moment you see them, and keep clients and teammates informed without being chased.

Measure and improve. Report on results in plain language, learn from the data and adjust the plan to improve it.

Strengthen the team and the system. Document your process, build reusable templates and content calendars, and help BMA get faster and better with every account.

Day-to-day responsibilities

Build monthly content calendars with each client and get them approved on schedule.
Write copy, create graphics and edit short video for social platforms, working with Digital & Print and Video where a project needs more.
Schedule and publish posts, and monitor comments and messages with each client's tone and guidelines in mind.
Oversee client accounts that include other marketing services, coordinating work across the BMA team.
Prepare and present regular performance reports and recommendations to clients.
Keep tasks, timelines and client notes current in BMA's project management system.
Manage client approvals, revisions and scope, and bring…