Account Manager

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Full Time Hudson, OH, US

Etactics is a Hudson, Ohio software company that helps healthcare and commercial organizations get paid faster. Since 1999 we have built web-based revenue cycle, payment and compliance tools, and today we serve more than 7,000 clients nationwide.

Our products include intelli

Claim (claims clearinghouse and scrubbing), Appeals Plus (denial management), intelli

Statement (statement design, print and mail), Payment Hub (online payments). Customers include behavioral health agencies, medical billing companies, hospitals, long-term care pharmacies and commercial billers.

We are known for real people answering the phone: no outsourced call centers, no ticket-only support. We are a Top Workplaces honoree with a casual, team-first culture.

We are hiring a Sales Representative to win new clients for our revenue cycle and payment solutions. You will own the full sales cycle, from first conversation to signed agreement, selling primarily into healthcare practices, billing companies, behavioral health agencies and pharmacies.

You will work leads from inbound marketing, account reviews of existing clients and our software partner network, and generate your own pipeline. The role reports to the Vice President of Sales and is based at our Hudson, Ohio headquarters.

Detail

Title

Reports to

Vice President of Sales

Location

Type

Full-time, exempt

Pay

• Prospect and qualify new business through calls, email, Linked In, trade shows and referrals
• Follow up quickly on inbound marketing leads and partner referrals
• Run discovery calls to understand a prospect's billing workflow, claim volume, denial rates and payment challenges
• Deliver live and web-based product demos of intelli
  
  Claim, intelli
  
  Statement, Payment Hub and related solutions
• Build proposals and pricing, handle objections and negotiate agreements to close
• Review existing client accounts to find cross-sell and upsell opportunities across our product lines
• Work with software partners (EHR, practice management and pharmacy systems) to develop joint opportunities
• Hand off new clients smoothly to implementation and account management
• Keep the CRM accurate and report weekly on pipeline, activity and closed revenue
• Meet or exceed an annual revenue quota
• Stay current on healthcare billing, EDI, payer and compliance trends that affect our clients

Required

• 2+ years of B2B sales experience with a track record of meeting quota
• Comfort with the full sales cycle, from cold outreach to close
• Clear, confident phone, email and presentation skills
• Ability to learn technical software products and explain them in plain language
• Organized, self-directed and persistent with follow-up
• Working knowledge of a CRM and Google Workspace
• Bachelor's degree or equivalent experience

Preferred

• SaaS or healthcare technology sales experience
• Knowledge of medical billing, revenue cycle management, claims clearinghouses or EDI
• Existing relationships with medical practices, billing companies, behavioral health agencies or pharmacies
• Experience selling through channel or software partners

• Compensation: competitive base salary of $50,000-$55,000 plus commission on new revenue, with bonus opportunity above quota
• Benefits: health, dental and vision insurance, 401(k), and paid time off
• Culture: casual dress, a modern Hudson headquarters, team events and community volunteering

Expected earnings: with base salary and commission combined, representatives typically earn $65,000-$75,000 in their first and second years. Earnings grow as your client book and recurring revenue build.

Etactics is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic.