Shipping Clerk

Address 1595 Georgetown Rd, Hudson, OH 44236, USA

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented Leaf Filter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally.

The benefits of working at Leaf Home are wide-ranging and include:

• Industry-best compensation packages
• Fully paid health, dental, and vision insurance
• 401k with company match
• Paid time off including paid parental leave
• Individualized career development programs
• On-demand lunch program
• Childcare assistance
• Free gym membership
• Employee assistance programs, including legal, financial planning, and counseling
• Employee discount marketplace
• Employee Resource Groups such as Vet Connect, DEI Committee, Women’s Committee

The Shipping Clerk is responsible for tracking and tracing all Leaf Home shipments. The Shipping Clerk’s key responsibility will be making sure Leaf Home’s internal partners are promptly notified of impending shipments. Additionally, they will play a key role in scheduling freight for pickup, preparing shipping documents, and maintaining internal information as needed.

• Track and trace all Leaf Home shipments.
• Build shipments in our internal systems and select the best mode/carrier.
• Issue freight arrival notices to internal and external locations through reports and software.
• Issue parcel arrival notices to internal locations through reports.
• Prepare and proof shipping documents as required.
• Inform management of ongoing performance issues.
• Assist the Transportation Supervisor, Warehouse Specialists, and other team members when needed.
• Send transportation vendors weekly shipping schedules.
• Communicate with transportation vendors as needed.
• Manage location addresses and accessorial needs throughout software/excel as needed.
• Update consignee information in software as needed.
• Perform other duties as assigned by supervisor.

• High school diploma or equivalent.
• Well-developed organizational skills with an ability to handle multiple tasks & deadlines simultaneously.
• Must possess demonstrated customer service skills and ability.
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball.”
• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “win every day” mentality.
• Hold oneself accountable and responsible while being self-driven in accomplishing goals.
• Detail-oriented and can focus on the task at hand by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
• Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
• Proficiency using Microsoft Office Suite (Outlook,…