Customer Support Specialist
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Join to apply for the Customer Support Specialist role at Uline
Base pay range: $25.00/hr - $30.00/hr
Location:
Minnesota Branch
, 3325 Heiser St. Hudson, WI 54016
Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Various on-site full-time shifts available.
Why Customer Service at Uline?- Learn:
In-depth training helps you sharpen communication and problem‑solving skills. - Develop:
Our professional environment offers one‑on‑one peer mentoring and room to grow in your career. - Connect:
Build strong relationships in our collaborative in‑person setting with regular team events.
- Process customer orders, make product recommendations and handle account inquiries using world‑class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
- High school diploma or equivalent. Bachelor’s degree preferred.
- Excellent problem‑solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Best‑in‑class, clean, modern facilities.
- First‑class fitness center and beautifully maintained walking trails.
About Uline:
Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.
EEO/AA Employer/Vet/Disabled.
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