Patient Services Representative Twin

1 day ago – Be among the first 25 applicants

The Patient Services Representative is responsible for patient registration and check‑in as well as clinical support duties. This is a full‑time role with varied hours, between 6:30 AM and 5:00 PM, across our Stillwater, Woodbury & Hudson locations. The position also requires participating in a scheduled weekend rotation to cover urgent‑care hours. The role is part of Twin Cities Orthopedics, an operating division of Infinite Health Collaborative (i‑Health).

• Greet and register patients; collect co‑payments, pre‑payments, insurance information, and photo .
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including appointment information, directions, check‑in times, referral information and copayments.
• Chart preparation and management.
• Maintain a working knowledge of health‑care plan requirements and health plan networks.
• Maintain timely communication with patients, families, and staff.
• Any and all other duties as assigned.

• High School diploma/GED or equivalent.
• Proficient in Microsoft Word, Outlook, and Excel.
• Customer Service Experience required.
• Administrative or Medical Office experience preferred.

Actual starting pay will vary based on education, skills, and experience. A $1,500.00 sign‑on bonus will be offered, payable on the first paycheck with a 12‑month commitment. Internal applicants are not eligible for the sign‑on bonus.

We offer a comprehensive Medical, Dental, and Vision Plan;
Maternity Bundle; 401(k) with Profit Sharing;
Tuition Reimbursement; and Gym & Car Rental Discounts.

• Ability to comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations (e.g., HIPAA, Stark, OSHA, employment laws).
• Demonstrate prompt and reliable attendance.
• Work in the clinic, office or surgery center during business hours.
• Travel independently throughout the clinic, office or surgery center.
• Frequent bending, lifting, standing, stooping or sitting for long periods of time may be required.
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines.
• Communicate and interact in a respectful and professional manner.

Infinite Health Collaborative (i‑Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.