Labeling Content Strategist

Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1.600 employees supported by a network of +10.000 linguists around the world.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.
Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.

Seeking a Labeling Content Strategist to join our Life Science US Team. This role will be responsible for overseeing the technical back-end strategy of medical device digital and print labeling content.

Help drive innovative solutions in the healthcare industry through planning and implementation of structured technical authoring system for digital and print medical device labeling deliverables, including Instructions for Use (IFU), technical manuals, help files, and GUI software strings for patients, technicians, and healthcare professionals.

• Lead the exploration of technical solutions development to meet client growing needs.
• Conduct a comprehensive assessment of client labeling content ecosystems across products and platforms.
• Collaborate with Labeling Manager and technical writer team to develop and implement complex content strategies to ensure consistent, harmonized, and compliant quality of content, considering version control and complex implementation strategies.
• Gain cross-functional alignment on content strategy through team collaboration and presentation of ROI data.
• Collaborate and align with stakeholders to define labeling content and design requirements and develop a scalable Labeling Content Strategy roadmap with clear milestones and timelines.
• Evaluate various Component-based Content Management Systems (CCMS) and advise client on selection of a tool that supports the developed labeling content strategy, ensuring the selected solution supports governance, scalability, and long-term business objectives.
• Lead the technical writing team in execution of pilot implementations for New Product Development (NPD) labeling within the CCMS to validate workflows, structure, and system capabilities prior to full-scale rollout.
• Promote best practices for harmonization and optimization of legacy labeling content for migration into the CCMS, partnering closely with CCMS vendors and client labeling SMEs to ensure quality.
• Create and maintain labeling content strategy documentation, including information architecture, content models, style guides, taxonomies, and glossaries to ensure structured authoring is harmonized for tone and terminology throughout digital and print deliverables.
• Collaborate with professionalism to build consensus among stakeholders and teams.
• Provide editorial insight into content creation process, including structured authoring optimization to support content reuse.
• Advise Labeling Manager of best practices and importance of content governance.
• Work closely with CCMS vendor to support schema validation and publication testing as needed to ensure compliant and high-quality publication pipelines.

Educational background

• Bachelor's degree with an emphasis on English, Journalism, Technical Writing, Communications, Library Science, or equivalent experience required.

Professional background

• Experience in labeling management in the regulated medical device industry required.
• Experience managing and implementing structured authoring, especially Mad Cap Flare, XML-based, DITA, and Component Content Management Systems (CCMS).
• Technical writing and labeling development experience required, with a focus in medical devices required.
• Knowledge of UX design process preferred.
• Experience participating in the iterative design process a plus.

Skills and Knowledge

• Collaborative leadership style
• Team-centered and pragmatic approach to achieving end goals.
• Firm understanding of structured authoring, content models, and content strategies for reuse best practices
• Adaptive, forward-thinking perspective to drive effective business solutions
• Investment in building and improving effective best practices and processes
• Strategic understanding of healthcare professional and patient user experiences
• Technical proficiency with XML authoring tools and structured authoring environments
• Knowledge of best practices for writing global English documentation within the medical regulated industry
• Working knowledge of DITA and other schema
• Entrepreneurial attitude and the ability to work with diverse global teams effectively
• Knowledge of InDesign and Illustrator a plus

Acolad offers a comprehensive benefits package. New…