Project Manager, Operations Management, Regulatory Compliance Specialist

The Project Manager is responsible for administering and overseeing all aspects of management, operation, and maintenance activities for facilities operating under one contract. This role includes leadership over staffing, financial performance, contract compliance, and customer relations.

Massachusetts Wastewater 7 License (or ability to obtain)

• Formulates project goals, strategies, and SOPs. Directs implementation of approved changes.
• Achieves growth targets through managing new business development activities, contract negotiations, and securing renewals and scope expansion.
• Maintains contract compliance and account management.
• Manages hiring, onboarding, performance management, training, development, and related HR activities for project staff.
• Meets with client representatives and council to discuss operations, maintenance, and capital projects. Attends council meetings as required.
• Prepares and administers annual operating and capital budgets. Composes reports as required.
• Ensures compliance with SOPs and all regulatory requirements, including DOT, OSHA, and safety standards. Conducts facility inspections and interfaces with regulators.
• Responsible for financial performance including client invoicing and accounts payable/receivable management.
• Performs other duties as assigned.

Bachelor’s degree preferred. Minimum of 5 years’ experience in the operation of a water or wastewater treatment facility or an equivalent combination of education and experience.

Valid Driver’s License. Ability to obtain appropriate water or wastewater certification based on facility managed.

Advanced proficiency in Microsoft Office and internet tools. Strong knowledge of water/wastewater facilities. Ability to interpret analytical results.

Communication:
Communicates clearly and professionally. Maintains composure in challenging situations. Collaborates with others. Promotes diversity, respect, and accountability.

Problem Solving & Quality:
Pays attention to detail and solves complex issues. Thinks strategically and develops innovative solutions.

Managing for Results:
Follows SOPs and company policies. Manages competing priorities, scheduling, and delivers effective feedback.

Leadership & Initiative:
Empowers others and demonstrates leadership aligned with company values. Takes ownership and seeks development opportunities.

The work environment is characteristic of an office setting. Duties require sitting, standing, walking, bending, and lifting. Employee must occasionally lift and move up to 50 lbs.

5–10% travel required.