Business Administration Apprentice South Yorkshire

Business Administration Apprentice - Hull / South Yorkshire Description

Bio Grad Education is seeking four Business Administration apprentices, each responsible for one of four key regions. In this role you will support learners with enquiries, bookings, payments, transfers and activities and provide effective communications with all team members at your designated site.

Hull / South Yorkshire

• Liaise with students/parents and respond to general enquiries.
• Assist students when they are on site.
• Assist with any SEND issues when required, working with the Safeguarding Lead and DSL to ensure that the policy has been read, understood and is being followed.
• Manage cancellations and transfer of bookings.
• Check on payment status and chase outstanding balances.
• Collate registration paperwork including enrolment forms.
• Ensure registers and other appropriate documentation is ready for lecturing staff.
• Ensure that lecturers have completed the register at the beginning of each AM and PM session.
• Responsibility for the Student Services Reception area, answering the phones and ensuring the breakout space is clean and tidy for students.
• Follow up calls if students have not arrived/chasing late attendance.
• Complete Skills Bootcamps DfE spreadsheet to support claims.
• Creating and sending references and certificates to students.

• GCSE Mathematics and GCSE English Language is essential.
• Currently working towards a Business Administration qualification is desirable.
• Microsoft Office, including Excel.
• Ability to review documentation and make appropriate amends within set guidelines.
• Ability to problem solve.
• Experience of working with students with SEND is desirable.
• Experience of working in a multi-cultural setting is desirable.
• Previous work experience in a small business setting is desirable.

• Professional and friendly manner coupled with well-developed team working skills.
• Ability to use initiative and work independently.
• Confidence to make decisions.
• Punctuality and smart appearance.
• A desire to learn new skills.

The successful candidate will be required to promote British Values and to embrace Equity, Equality and Diversity.