Repairs Co-Ordinator; FTC)

REPAIRS CO-ORDINATOR (UP TO 9 MONTH FTC)

HULL, HYBRID

We have a great opportunity for an accomplished Repairs Co‑ordinator to join our client’s welcoming team. As a Repairs Co‑ordinator, you will be supporting the completion of repairs within a specific work stream.

Not only does this role offer a competitive salary, but it also includes a range of other benefits, including: a pension scheme, health and well‑being plans, discounted products and services, tax‑efficient benefits and generous annual leave.

• Handle a range of customer calls professionally and efficiently, ensuring compliance with processes while meeting the needs of vulnerable customers.
• Ensure accurate information is collected and coordinated to meet the required SLAs for repairs.
• Deal with complaints positively, identifying any shortfalls in service delivery.
• Maintain relationships with internal and external stakeholders such as managers and trade colleagues.

• Proven experience within an administrative, scheduling or customer‑service role within property services/repairs.
• Strong experience of producing reports/ KPI data for managers.
• Excellent communication skills, over the phone and via email.
• Strong organisational skills.
• Proficient user of Microsoft packages including Word, Excel, Outlook and Teams.

If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and will get in touch to learn more about you. If you are not contacted within 7 days, please assume your application was not selected.

Associate

Contract

Customer Service

Facilities Services