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Scheduler, Administrative​/Clerical

Job in Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listing for: KEE Group - Made up of KEE Process Ltd and KEE Services Ltd.
Full Time position
Listed on 2026-10-19
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 25000 - 32000 GBP Yearly GBP 25000.00 32000.00 YEAR
Job Description & How to Apply Below
Job Summary (key tasks, responsibilities, authorities and accountability):

Overall responsibility for answering phones and emails, scheduling and confirming appointments, and inputting customer data into company systems. Specifically responsible for:

  • Answering incoming calls to the Service Department within 3 rings,
  • Distributing calls to the relevant individual,
  • Liaising with Customers, Field Engineers and Account Managers to efficiently schedule work on the Big Change software,
  • Confirm Engineer appointments via email/phone as required,
  • Maintain and update CRM software as required, and
  • Maintain Field Engineers calendar (down time due to vehicle servicing, holidays and sick etc).

Other duties:

  • Assist in covering other areas of the Service Department during busy periods or holidays etc
  • Any other duty or task as reasonably requested by a senior manager commensurate with the post

NOTE: This description is not intended to establish a total definition of the job, but an outline of the duties and responsibilities.

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