Receptionist; Student Services

This receptionist post sits in the student services team at Lift Maltings, an 11-16 school with around 900 students. The holder is the first point of contact for students, parents and visitors, handling sign‑in and attendance records, passing welfare concerns on under safeguarding procedures and giving first aid after training. The role is school‑based and works alongside pastoral and safeguarding staff through the school day.

Visa sponsorship is not available.

• Greet and guide students, parents, carers, visitors and staff, and answer their enquiries
• Manage student sign‑in and sign‑out, including late arrivals and early departures, and keep attendance records current
• Recognise welfare concerns and refer them promptly under safeguarding procedures
• Give first aid after training, and keep accurate medical and incident records
• Answer calls and emails, arrange appointments and meetings, and support wider admin tasks
• Keep the student services area organised, safe and stocked with resources and supplies

• GCSE maths and English at grade 4 or equivalent

• Experience in a customer‑facing or administrative role

• Comfortable using IT systems to keep accurate, confidential records
• Calm, sensitive and professional handling of student welfare situations and enquiries
• Strong organisation, good time management and adaptability to changing priorities
• Builds positive relationships with students, parents and colleagues, and works well in a team
• Committed to student wellbeing, confidentiality and safeguarding, with a caring, patient and empathetic approach

• Willing to undertake first aid and medication training

• Experience in a school, reception or student services setting
• First aid training
• Knowledge of safeguarding procedures
• Knowledge of attendance procedures

• High‑quality professional development
• Career progression within Lift Schools
• Wellbeing support
• Opportunities to connect and collaborate across the school network
• Free on‑site car parking