Data Administrator

We are looking for a highly organised and detail-oriented Data Administrator to take ownership of the charity's CRM system, Beacon, ensuring data is accurate, secure, compliant and accessible. Working closely with colleagues across the organisation, particularly the Programme Administrator, Programme Managers and Social Impact Officer, you will be responsible for maintaining and developing data management processes, supporting colleagues to use Beacon effectively, and producing insights and reports that help inform service delivery and organisational decision-making.

You will play a key role in ensuring all participant, programme, safeguarding and organisational records are maintained to a high standard and in line with relevant legislation, policies and procedures. This role requires someone with excellent attention to detail, confidence working with databases and systems, and a passion for using data to improve outcomes for young carers.

Our culture is built on compassion, tenacity, collaboration, authenticity and accountability. We are looking for someone who shares these values and is committed to helping MYTIME deliver meaningful impact through high-quality data and information management.

Essential:

Experience working in a data administration, database administration or information management role. Experience maintaining accurate records within a CRM or database system. Strong understanding of data quality principles and attention to detail. Experience producing reports and analysing data to support decision-making. Excellent organisational and administrative skills. Strong IT skills, including Microsoft Excel and database systems. Ability to communicate data and information clearly to a range of audiences.

Ability to manage multiple priorities while maintaining accuracy and confidentiality.

Desirable:

Experience using Beacon CRM.

Experience with in the charity, education, health, social care or youth sectors. Understanding of GDPR and data protection requirements. Experience supporting monitoring, evaluation or social impact reporting. Knowledge of safeguarding record management processes.

Personal Qualities:

Highly organised and methodical. Analytical with strong problem-solving skills. Proactive and solutions focused. Collaborative and supportive of colleagues. Trustworthy, discreet and able to handle sensitive information appropriately. Committed to MYTIME's values and mission. Passionate about improving outcomes for young carers and their families