Medical Directorate Senior Administrator - PA to Medical Director

This administrator and personal assistant post sits in the Medical Directorate at Humber Teaching NHS Foundation Trust. The postholder acts as PA to the Medical Director and, as necessary, the Chief Pharmacist, managing diaries, coordinating meetings and producing agendas, minutes and action logs. The role is the first point of contact for directorate enquiries and liaises with the senior management team and stakeholders across and beyond the Trust.

Certificate of sponsorship is not available for this role, so it is not open to applicants who need Skilled Worker sponsorship.

• Act as PA to the Medical Director and, as necessary, the Chief Pharmacist, providing comprehensive and proactive administration across the Medical Directorate
• Manage diaries with competing priorities, and monitor and prioritise incoming communications and email
• Coordinate meetings and produce accurate agendas, minutes and action logs in a timely manner
• Act as first point of contact for Medical Directorate enquiries, internal and external to the Trust
• Resolve day-to-day administrative problems independently
• Ensure administrative tasks are completed efficiently, effectively and to a high standard
• Learn the full range of services and activities under the Medical Directorate and the Medical Director's portfolio
• Liaise effectively with the wider Medical Directorate Senior Management Team and with internal and external stakeholders
• Manage workload to meet tight deadlines and ensure the smooth running of the services supported
• Contribute to the planning and development of the department as a team member

• 'A' Level, BTEC Diploma or NVQ3 in Business Administration or Customer Service, or equivalent experiential learning
• HNC, Foundation Degree or Diploma level, or NVQ4, or equivalent

• Demonstrable experience of practice and procedures relevant to the area of work
• Proven track record of PA experience
• Experience of managing a number of diaries with competing priorities
• Knowledge and experience of IT systems such as ESR and NPfIT
• Advanced-level experience in the A&C field
• Experience working in a fast-paced environment

• Advanced keyboard skills, such as RSA/OCR III, Advanced ECDL or equivalent
• Good working knowledge of Microsoft Office packages
• Strong interpersonal and communication skills, dealing with people in a calm, friendly and professional manner
• Ability to plan and prioritise effectively and meet tight deadlines
• Confident, assertive and approachable

• Ability to work effectively as part of a team
• Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
• Ability to work flexibly according to service demands

• Maintaining the quality and integrity of data in Trust IT systems
• Intermediate level of theoretical knowledge

• Enhanced leave package
• Health and wellbeing support
• Investment in staff development and skills
• Willingness to discuss working arrangements that differ from those advertised