Continuous Improvement Lead

Continuous Improvement Lead

Law Firm | Full Time | Competitive Salary | Excellent Benefits Location - Hull, York, Grimsby or Scarborough

Are you passionate about improving the way businesses operate? Do you enjoy identifying smarter ways of working, leading change projects and helping teams embrace innovation? If so, we'd love to hear from you.

An exciting opportunity has arisen for a Continuous Improvement Lead to join a progressive and forward-thinking law firm. This newly created position offers the chance to work across the firm, driving operational excellence, improving processes and supporting the successful delivery of strategic change initiatives.

Working closely with Partners, senior leaders, department heads and business support teams, you will play a key role in shaping the future of the firm by delivering practical, technology-enabled improvements that enhance both the colleague and client experience.

As Continuous Improvement Lead, you will:

• Lead continuous improvement and operational change projects from initial concept through to successful implementation.
• Review existing business processes, identifying opportunities to simplify, streamline and improve efficiency across legal and business support functions.
• Partner with teams throughout the firm to understand challenges and develop practical, sustainable solutions.
• Champion innovation and help colleagues maximise the use of existing and emerging technologies.
• Work alongside the ICT team to evaluate new systems, support testing and assist with successful implementation.
• Improve the collection, analysis and reporting of operational data to support informed business decisions.
• Ensure improvements are commercially focused, sustainable and compliant with regulatory requirements.
• Build strong relationships with stakeholders at all levels, encouraging engagement and successful adoption of change.

We're keen to hear from candidates with experience in areas such as:

• Continuous Improvement
• Business Change
• Operational Excellence
• Process Improvement
• Business Transformation
• Project Management
• Change Management
• Lean or Lean Six Sigma methodologies
• Technology-enabled business improvement

You’ll also bring:

• Excellent communication and stakeholder management skills.
• The ability to influence and build relationships across all levels of a law firm.
• Strong analytical and problem-solving abilities.
• Experience delivering operational or technology-driven improvement projects.
• A collaborative, proactive and commercially minded approach.
• Experience working within the legal sector would be advantageous, although candidates from other regulated or complex business environments will also be considered.

• Competitive salary.
• Excellent benefits package.
• A newly created role with genuine opportunity to influence the future direction of the firm.
• Exposure to senior leadership and Partners across the business.
• A collaborative, supportive and innovative working environment.
• The opportunity to lead meaningful change within an ambitious and growing law firm.

If you're an experienced Continuous Improvement Lead, Business Improvement Manager, Operational Excellence Manager, Business Change Manager, Transformation Lead or Process Improvement Specialist looking to make a real impact within a modern law firm, we'd love to hear from you.