Commercial Waste Development Officer

This is a full time, fixed term position until June 2028 due to funding.

ROLE AND PURPOSE

To actively explore and implement ways of increasing the trading turnover and profitability of the commercial waste service and to develop and deliver an effective marketing strategy focusing on maximising the return on investment to improve the financial position of the service to increase financial stability and long-term viability. Identify and implement opportunities for economies of scale and resource efficiencies to increase market share and thus promote competitive advantage for the Council.

Generate new business opportunities to deliver increased sales revenue and improved resource efficiency. Adopt a proactive approach to new business generation to enable the service to become more competitive whilst meeting the needs of Government strategies with a focus on recycling.

PRINCIPAL ACCOUNTABILITIES:

1. Statutory Obligations
- To support the Council’s statutory duty as a waste collection authority under the requirements of the Environmental Protection Act 1990 and to promote statutory commercial waste and recycling collection services offered by the Council to local businesses.

2. Contributes to the development and delivery of a long-term business plan for the commercial waste service including new service expansion opportunities, market development, new pricing strategy and innovation which contribute to business development.

3. Drives the growth in business revenue through effective sales, identification of business development opportunities, effective influencing, and negotiation, acting with autonomy within agreed pricing strategies. Generate new business revenue for waste contracts with commercial customers to increase sales by 5% per annum and increase business recycling by 10% per annum.

4. Maintains awareness of trends and developments in the commercial waste industry through effective research and knowledge of the local market deriving the implications for action from information and insight, instigating where appropriate.

5. Establishes and applies a variety of mechanisms for the capture of new information, ideas for service improvement and new income streams to maximise future income, monitoring effectiveness against projected outcomes and recommendations for further intervention and initiatives as necessary.

6. Devise, cost, project, monitor and review a range of commercially viable service pricing strategies and maintain an up-to-date pricing policy for use across all waste streams to a varying range of business types from small independent shop to multi-national corporation with complex multi-site ancillary business needs including internal collection logistics, staff education and waste audit support.

Through development of pricing strategies, the post holder will build a sustainable and competitive pricing structure that delivers profitability within strict Council guidelines, act autonomously within an agreed pricing structure to secure new business through identifying break-even points and applying discounts/deals as appropriate.

7. Produces accurate, meaningful and timely management information to enable effective management and accurate profit and loss information for the service.

8. Establishes and maintains excellent working relationships both internally and externally to ensure effective networking with clients and partnership organisations, enabling the service to be promoted in a professional manner. Responsible for the management of integrated customer feedback systems to reflect where improvements to the service can be made.

9. Contributes to the management of external bin supply and delivery contractors to ensure effective stock control, bin deliveries and effective,…