Engagement & Customer Success Partner; FTC
Job in
Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listed on 2026-07-18
Listing for:
Civica UK Ltd
Contract
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Kingston upon Hull
Civica is seeking an Engagement Business Partner on a fixed-term maternity cover basis, hybrid in London. You’ll drive customer success by managing engagements, resolving cases within SLAs, and coordinating with internal teams to ensure high-quality service and proactive improvements.
The role emphasizes strong communication, problem solving, and the ability to balance workloads while building lasting customer relationships in a fast-paced environment.
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