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Hybrid Customer Success & Account Manager

Job in Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listing for: Morgan McKinley
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager
Job Description & How to Apply Below
Location: Kingston upon Hull

Morgan McKinley is seeking an experienced Customer Services - Customer Retention Manager to join a well established company just outside Horsham, West Sussex. The role centers on customer success, account management and service delivery across client accounts.

You will monitor customer feedback, drive retention initiatives, build strong stakeholder relationships and coordinate cross-functional teams to ensure ongoing satisfaction.

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