Travel Agent

Sumsub is the first AI-powered trust infrastructure for compliance operations  connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.

Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.

Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the Trust Radius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.

Our Travel Team is hiring an organized and proactive Travel Agent to coordinate international business travel and support company gatherings.

• Assist in planning and coordinating travel for company events, meetings, and conferences.
• Travel (5–7 trips annually) to lead on-the-ground execution during company meetups, managing hotel bookings, ground transfers, meals, and day-to-day logistics from start to finish as a part of org.team.
• Manage and book all travel arrangements for employees, including flights, accommodations, and transportation, using travel platforms like Egencia, Arbitrip, City Travel and Navan.
• Maintain and update travel records and itineraries in Excel, ensuring accuracy and accessibility.
• Provide customer service to employees, addressing travel-related inquiries and resolving issues promptly, including weekend duties every 6 weeks.
• Monitor and adhere to the company’s travel policies, ensuring compliance and cost-effectiveness.

• Strong organizational and multitasking skills, with the ability to manage multiple travel requests simultaneously.
• Ready to travel (5–7 trips per year) with a hospitality-first mindset, dedicated to making every team meetup smooth, welcoming, and memorable.
• Comfortable working with Excel/Google Sheets and basic online tools.
• Excellent communication and interpersonal skills, with a friendly and proactive approach.
• Detail-oriented with a focus on accuracy and compliance with travel policies.
• Ability to work efficiently in a fast-paced environment and adapt to changing travel needs.
• Fluent in English; knowledge of any additional languages is a big plus.
• Prior experience in visa management - nice to have.

• Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
• True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
• Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
• Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
• Compensation. We offer fair and transparent pay, benchmarked to the market.
• Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
• Growth built in. Clear goals, open feedback and personal development plans. We support your progress with…