Website Experience Manager - FTC Job Hull area,Kingston upon Hull England UK,Education / Teaching

Website Experience Manager - 12 month FTC

Full-time
Permanent or Fixed Term

Contract:

Fixed Term Contract
L&G Business Unit:
Legal & General Retail
L&G sub Business Unit: CUSTOMER, STRATEGY & MKTG
Primary

Location:

Cardiff, Four Central Square
Job Family:
Marketing

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. These underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

L&G Retail supports the savings, protection, and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages, and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. Our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance, and wealth areas.

Joining us means helping create brighter financial futures for all our customers.

We’re recruiting for a Website Experience Manager to join us on a 12-month FTC. You will develop and deliver an outstanding online customer experience across our B2B websites, supporting the varying commercial needs of our business and ensuring good customer outcomes.

What you'll be doing:

Building and updating digital content using Episerver CMS following brand guidelines to support appropriate commercial targets

Developing verbal and written briefs from Marketing and PR colleagues into appropriate content to support their activities and objectives

Proactively working with the Marketing and Optimisation teams to deliver great website journeys, content, and experiences

Writing, producing, and updating relevant digital marketing material, content pages, and optimising the site

Ensuring that appropriate tracking is in place on any content created

Developing, monitoring, and reporting on content engagement and success metrics, feeding results into marketing strategy and the formulation of campaigns

Ensuring that all content created adheres to our relevant policies and procedures and is within our risk ‘appetite’. Manage it through our strict compliance and approvals workflow

Contributing to a collaborative and inclusive workplace culture

Who we're looking for:

Strategic and creative thinker with excellent attention to detail, strong written English skills, and the ability to spot spelling and punctuation errors

SEO, UX, and journey optimisation knowledge and application of best practices

Basic Photoshop skills for resizing images

Good working knowledge of Microsoft Office

Ability to manage multiple tasks and projects to tight timescales while keeping stakeholders updated

Knowledge of standards, legislation, usability, and research techniques related to web content

Able to adapt to and work with change in a fast-growing division and marketing function

Significant hands-on experience using a CMS to build webpages;
Episerver experience is advantageous

Experience with analytics packages, especially Adobe Analytics, is helpful

Previous relevant…