Learning & Development Specialist

We're pleased to be supporting a long-term client in their search for an experienced Learning & Development professional. Joining a well-established organisation, you'll play a key role in developing customer facing colleagues and supporting a culture of continuous learning.

Working as part of a collaborative People team, you'll design and deliver training, provide coaching and work closely with operational leaders to identify development needs and improve performance.

• Delivering engaging training and induction programmes.
• Designing practical learning materials and resources.
• Providing coaching and support to individuals and teams.
• Identifying learning needs and recommending development solutions.
• Building strong relationships with stakeholders across the business.
• Monitoring the effectiveness of training and using insight to drive improvements.
• Supporting a culture of continuous learning and development.

• Experience with in regulated financial services, lending or contact centre environments would be advantageous.
• Previous experience delivering training within an FCA-regulated environment.
• Comfortable working with a range of stakeholders and building effective working relationships.
• A confident facilitator who enjoys helping people develop and perform at their best.
• An understanding of how learning and development can support both colleague performance and customer outcomes.

• Genuine ownership of learning programmes that have a visible impact on both employee development and business performance.
• The chance to influence learning strategy and help shape how training is delivered across the organisation.
• A broad and varied role with exposure to stakeholders across multiple business areas.
• Opportunities to grow your expertise within a regulated financial services environment.
• A supportive culture that encourages development, collaboration and continuous improvement.
• Competitive package and flexible hybrid working arrangements following induction period.

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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.