Bakery Engineering Services Engineering Manager

Bakery Engineering Services Engineering Manager

Our story goes back more than 150 years, to the chilly southern coast of Scandinavia. From our early success in Sweden and Denmark, we’ve grown into the world’s leading specialist producer of plant-based oils, employing more than 4,000 people across the globe.

We work with our customers to make the products you love even better. The oils we produce go into making your chocolate extra-creamy or putting the crunch into your croissant. And it’s not just food — we work across industries to make products that are higher quality, healthier and better for the planet.

Everything we do is about Making Better Happen™.

This position can be based full-time in Hull or, alternatively, worked remotely with a minimum of one day per week in our Hull office. We are flexible and open to discussing the arrangement that works best for the right candidate. The role does, however, require flexibility to travel across the UK and Ireland when required.

At AAK Hull, we operate the UK’s largest refinery for edible oils and fats at our King George Dock site and supply ingredients and finished products to businesses in the food manufacturing, baking, food service, and retail sectors. We enjoy working closely with customers to co-develop bespoke products in our well-equipped Customer Innovation Centre.

AAK Bakery Engineering Services installs, commissions and maintains industrial spray equipment for the UK & Ireland bakery industry, supporting the sale and effective application of AAK divider oils and release agents. As Engineering Manager, you will lead the Bakery Engineering Services function, ensuring safe, reliable and commercially effective service delivery while developing the engineering and administrative team.

You will act as the principal link between customers, engineering operations, the UK&I commercial team and key suppliers. The role will focus on delivering high standards of customer support, managing engineering resources and suppliers, and developing the capability and processes required to install, maintain and improve customer equipment. You will also drive continuous improvement and support sustainable, profitable growth.

• Lead, coach and develop the Bakery Engineering Services team, setting clear priorities, standards and objectives.
• Own the safe and effective delivery of engineering services, including site surveys, design support, installation, commissioning, planned maintenance, breakdown response and workshop repair.
• Act as the senior customer escalation point for engineering matters, ensuring issues are diagnosed, communicated and resolved professionally.
• Plan engineering resources and travel to meet customer requirements across the UK & Ireland.
• Ensure compliance with AAK policies, applicable legislation and customer site rules, maintaining appropriate risk assessments, method statements, service documentation and safe systems of work.
• Maintain and improve engineering standards, technical drawings, equipment specifications, operating procedures and service records.
• Manage engineering suppliers and contractors, monitoring quality, responsiveness, cost and continuity of supply.
• Oversee the identification, specification, purchasing and control of spare parts and workshop stock.
• Manage the function’s budget and commercial performance, including cost control, quotations, service pricing and investment proposals.
• Partner with UK&I Sales, Customer Innovation, Product Management, Operations and customers to identify equipment, application and service improvements.
• Drive continuous improvement in service response, first-time fix, preventive maintenance, equipment reliability, engineering productivity and customer…