Technical Support Officer

Part-Time | 21.5 Hours per Week

Initial Contract Opportunity

A local authority in the South East is seeking an experienced Environmental Health Technical Support Officer to join their Regulatory Services team on a part-time basis.

This is an excellent opportunity for someone with experience within Environmental Health, Licensing, Public Protection or Regulatory Services who is looking for a varied role supporting frontline regulatory teams.

• Acting as the first point of contact for public enquiries via phone, email and face-to-face contact.
• Logging and allocating Environmental Health service requests and complaints.
• Supporting Environmental Health Practitioners with investigations, inspections and case management.
• Maintaining accurate records using council databases and document management systems.
• Processing a range of licensing applications and consultations.
• Preparing correspondence, notices and documentation.
• Supporting food safety, health & safety and licensing functions across the service.

• Previous experience within a Local Authority Environmental Health, Licensing, Regulatory Services or Public Protection team.
• Strong administration and customer service skills.
• Experience handling service requests, complaints or case management systems.
• Confident communicating with members of the public and internal stakeholders.
• Experience processing licensing applications would be highly advantageous.
• Knowledge of Environmental Health, Food Safety or Licensing services is desirable.

• Environmental Health Technical Officer (EHTO)
• Licensing Officer
• Licensing Assistant
• Regulatory Services Officer
• Public Protection Support Officer
• Environmental Health Administrator
• Technical Support Officer