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Fintech Complaints Specialist - FCA​/FOS; Hybrid

Job in Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listing for: CCP Recruitment LTD
Full Time position
Listed on 2026-07-24
Job specializations:
  • HR/Recruitment
    Regulatory Compliance Specialist
Job Description & How to Apply Below
Position: Fintech Complaints Specialist - FCA/FOS (Hybrid)
Location: Kingston upon Hull

CCP Recruitment LTD is partnering with a growing Fintech to recruit an experienced Complaints Officer on an initial 1-3 month contract in Milton Keynes. You will manage customer complaints from receipt through to resolution, ensuring FCA compliant, fair outcomes.

This is a hybrid role with 2 days in the office, Monday to Friday 09:00–17:30 (37.5 hours). Strong investigation, communication and decision-making skills are essential; prior regulated complaints handling is required.

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