Operational IT Engineer

Operational IT Engineer – Hull

Salary: £35,000 – £37,800 per annum.

Principal IT is seeking an Operational Technology Engineer to join a growing Group OT team within a fast‑paced food manufacturing environment. This role focuses on supporting OT systems, ensuring reliability, security and alignment with business needs while providing exposure to industrial infrastructure and automation interfaces.

• Support the monitoring and maintenance of OT systems to ensure high availability and performance across production environments.
• Assist with routine system health checks, identifying and escalating issues where appropriate.
• Provide first‑line support for OT‑related incidents and service requests.
• Troubleshoot hardware and infrastructure issues, including industrial PCs, network switches, and factory‑connected devices.
• Assist with system patching, updates, and maintenance activities under guidance.
• Support installation, configuration, and replacement of OT hardware and software.
• Participate in OT‑related projects such as system upgrades, rollouts, and integration tasks.
• Work alongside third‑party vendors during maintenance and installation activities.
• Maintain accurate documentation including asset inventories, network diagrams and patch records.
• Support backup, recovery and disaster recovery testing activities.
• Collaborate with IT, engineering and production teams to ensure operational alignment.
• Develop knowledge of OT systems, cybersecurity practices and industrial technologies.

• Strong interest in Operational Technology, industrial systems or IT infrastructure.
• Understanding of IT principles (through education, work experience or self‑study).
• Hands‑on interest in hardware such as PCs, networking equipment or industrial devices.
• Operating systems:
  Windows Server, Linux.
• Cloud platforms:
  Microsoft 365, Azure, sometimes AWS.
• Networking basics: DNS, DHCP, VPNs.
• Active Directory / identity management.
• Virtualization: VMware or Hyper‑V.
• Proactive attitude with a willingness to learn and develop new skills.
• Full UK driving licence and willingness to travel between sites.

• Structured training and development within Operational Technology.
• Exposure to industrial systems, automation and production environments.
• Opportunity to progress within a growing OT function.

• Salary: £35,000 – £37,800 per annum.
• Favourable holiday allowance.
• Company‑contributed pension scheme.
• Development opportunities and additional benefits.