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Technical Support Engineer II — AI-Driven Troubleshooter
Job in
Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listed on 2026-07-19
Listing for:
Oracle
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Oracle is seeking a technically capable Support professional to act as the primary contact for customers, delivering troubleshooting and issue resolution for Oracle product(s). The role involves documenting activities, contributing to Knowledge Base articles, and collaborating with internal teams to improve support processes and best practices.
You will begin leveraging AI-assisted tooling to uncover root causes, develop troubleshooting guides, and participate in cross-functional projects to
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