Commercial Claims Handler

By joining Sedgwick, you will be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there is no limit to what you can achieve.

UK wide - hybrid working

Permanent

Competitive salary taking into account skills, experience and qualifications

We have an exciting opportunity for a Commercial Claims Handler UK wide. This is a unique opportunity to join a forward-thinking team as a Desk-Based Commercial Claims Handler, where innovation meets technical excellence. Working alongside the Commercial focal-point team, you will handle commercial property claims from start to finish, and where required using cutting-edge smartphone video technology to conduct virtual site inspections and customer interviews.

Your early decisions on liability and contractor appointments will help drive claims forward efficiently and effectively.

In this fast-paced, desk-based environment, you will be the central point of contact for all parties involved in the claim—customers, clients, brokers, and suppliers—ensuring seamless communication and project management. You will oversee every aspect of the claim, from cost control to final settlement, all while maintaining the highest standards of technical quality and customer satisfaction.

You will be confident with technology, adaptable to change, and passionate about delivering exceptional service. With a grasp of business interruption claims and a commitment to professional development, you will thrive in this modern, customer-focused setting.

In return, you will be supported with the tools and flexibility needed to succeed, including hybrid working options and access to innovative systems. If you are driven, detail-oriented, and ready to make a real impact in claims handling, this role offers a rewarding and progressive career path.

• Commercial Claims Proficiency
  - Demonstrated capability in managing end-to-end commercial property claims with precision and accountability.
• Field-Based Acumen
  - Prior engagement as a commercial loss adjuster is regarded as a significant professional advantage.
• Technical Competence Commitment
  - Evident willingness to acquire and apply advanced technical and professional expertise intrinsic to the role.
• Professional Accreditation
  - Ideally qualified or actively pursuing CILA to reinforce industry standing.
• Complexity in Business Interruption
  - Comprehensive understanding of BI claims and their inherent intricacies, ensuring robust analytical judgement.
• Adaptive Autonomy
  - Capacity to operate independently, exercise initiative, and maintain flexibility during surge conditions or evolving operational demands.

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Wellbeing and digital GP apps
• Group Income Protection

• Voluntary flexible benefits - green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
• Discounts on various products and services

This is not just a position, it's a pivotal role in shaping our industry. At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of…