Supply Chain Co-ordinator

Job Responsibilities

• Coordinate customer order processing, ensuring orders are entered accurately and delivered within agreed timescales.
• Manage inbound and outbound logistics activities, liaising with hauliers, suppliers, and third-party warehouse providers.
• Monitor stock levels and maintain accurate inventory records within company systems.
• Track deliveries and resolve any supply chain disruptions, delays, or customer service issues.
• Prepare and manage all relevant documentation, including Proofs of Delivery (PODs), export documentation, stock records, and shipping paperwork.
• Support warehouse operations and provide guidance, training, and supervision where required.
• Produce and analyse supply chain KPIs and operational reports, identifying opportunities for improvement.
• Work collaboratively with production, sales, customer service, and procurement teams to ensure customer requirements are met.
• Support quality and compliance procedures, including SOP adherence, non-conformance management, and continuous improvement initiatives.
• Maintain excellent customer relationships through professional communication and a solutions-focused approach.
• Experience with in a logistics, supply chain, warehouse, or despatch environment.
• Proven experience in customer order processing and delivery coordination.
• Strong understanding of inventory management, warehouse operations, and transport logistics.
• Experience working with hauliers, freight providers, and third-party logistics partners.
• Excellent organisational skills with the ability to prioritise multiple tasks and meet deadlines.
• Strong administrative skills with experience managing shipping documentation and stock records.
• Proficient in Microsoft Office and business systems, particularly for order processing, inventory control, and reporting.
• Excellent communication and customer service skills.
• Ability to work effectively across departments and build strong relationships with internal and external stakeholders.
• Commitment to quality, compliance, and continuous improvement.
• Previous experience supervising or training warehouse staff.
• Knowledge of export processes and documentation.
• Experience using ERP, warehouse management, or stock control systems.

• Competitive salary and benefits package.
• Access to a Healthcare Plan (includes children up to the age of 18)
• Company Pension with Life Assurance and an active Health and Well Being programme.
• Opportunities for professional development and career progression.
• Supportive and collaborative working environment.
• The opportunity to make a significant impact within a growing organisation.

Closing date for receipt of completed applications is 12.00noon Friday 09 October 2026