Cleaning Supervisor

Care. Initiative. Pride. We see more than just high standards.

Cleaning Supervisor

Location: Winifred Holtby Academy, Midmere Avenue, Leads Road, Hull HU7 4PW

Working hours: 25 hours per week, Monday to Friday 6am to 8am and 3:15pm to 6:15pm

Salary: £13.64 per hour

Robertson Facilities Management (RFM) provides hard and soft FM services, grounds maintenance and energy services for single and multi-site locations throughout the UK. We work across sectors including education, healthcare, emergency services and commercial, assuring our customers of high-quality, best value and a sustainable approach.

RFM has grown significantly since its inception in 1999, with a turnover of £181m for FY2025 and employs more than 1500 people. We are now on a growth trajectory, with ambitious plans to grow the business to £300m turnover by 2030. Our plans for growth require RFM to ‘make the market’, and to be at the forefront of high value opportunities in the FM marketplace

What you’ll do:

• Maintain and supervise the performance of cleaning staff in line with contractual KPIs. This will include training and arrangements of duty rotas and cover arrangements.
• Liaise with the Cleaning Manager to help provide cover for overtime, annual leave, absence etc and complete relevant staff timesheets.
• Allocation of work and quality control, check work schedules and resolve problems. Assist in compliance with the site waste management procedures.
• Ensure that RFM procedures and practices are adhered to i.e., Health & Safety and COSHH
• Ensure that the cleanliness of the site is maintained to the required standards by liaising with the Cleaning Manager on completion of quality audits.
• Check all equipment is clean in good working order reporting any faults to the Soft Services Manager
• Ensure safe working methods and report all accidents and incidents as appropriate
• Ensure efficient stock control, usage of materials and complete stock spreadsheets
• Respond to any helpdesk calls efficiently and on time as may be directed from time to time by the Cleaning Manager

About you:

• Experience of cleaning in a Commercial capacity.
• Experience as a Team Leader or Supervisor preferred.
• Good customer care skills.
• Able to exercise initiative and prioritise duties accordingly.
• Knowledge of Health & Safety best practises.
• Awareness of COSHH regulations.
• Able to work to a high standard against agreed timescales with limited supervision.

The successful candidate will require an Enhanced DBS with Child Barred List Check before starting in the job.

Who we’re looking for:

People are at the heart of everything we do and achieve  fit right into the team you’ll be friendly, professional and care about the job you do; listen to customers and work with your colleagues to support them as a team; follow procedures that keep you and our customers safe and help us maintain high standards; share our pride in making a real difference.

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus…