Operational Support Team

As we continue to grow we are looking for people to join our team. Below is a breakdown of key elements

Develop, maintain, and implement standardised operational procedures, policies, and workflows, ensuring compliance with regulations and best practices.

Monitor Key Performance Indicators (KPIs), analyse data to identify issues, and drive quality improvements across services.

Serve as a primary point of contact, managing relationships with internal teams (like site managers, IT) and external clients/partners, providing guidance and updates.

Lead or support projects, innovations, and initiatives, ensuring successful integration into daily operations.

Recruit, train, motivate, and potentially deputize for operational leads, ensuring staff are equipped and performing effectively.

Oversee the procurement, maintenance, and management of necessary systems, equipment, and facilities.

Ensure adherence to health & safety, data protection (GDPR/DPA), safeguarding, and other statutory requirements.

Some travelling will be part of the role to carry out the role