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Customer Services Team Lead Site, ‑Impact Coaching

Job in Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listing for: The Portfolio Group
Full Time position
Listed on 2026-07-24
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Customer Services Team Lead — On‑Site, High‑Impact Coaching
Location: Kingston upon Hull

The Portfolio Group is seeking a Customer Services Team Leader to lead and support a team of Customer Service Advisors across a busy multi-channel environment. You will ensure service delivery, quality, compliance and customer experience remain high, while coaching staff and driving improvements in a fast-paced operation.

This fully on-site role in Birchwood offers a structured onboarding and a seven-day operation schedule.

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