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CRM Marketing Manager: Guest Journeys & Service Automation
Job in
Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listed on 2026-07-30
Listing for:
Whitbread PLC
Full Time
position Listed on 2026-07-30
Job specializations:
-
Marketing / Advertising / PR
CRM System, Digital Marketing
Job Description & How to Apply Below
Premier Inn is seeking a CRM Marketing Manager to design, implement, optimise and automate service and transactional CRM communications that enhance the guest experience and support long-term revenue growth.
You will lead CRM initiatives across the guest journey, collaborating with Digital Product, Data and Tech teams to define data triggers and deliver journeys effectively through CRM systems, while continually optimising messaging for engagement and conversion.
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