Quality Systems Manager
Listed on 2026-09-16
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Quality Assurance - QA/QC
Food Quality & Safety, Quality Control - QC Analysts/Managers, Regulatory Compliance Specialist, QA Specialist - Analyst/Manager
Quality Systems Manager
Lake District Creamery
10 September 2026
At First Milk, we're passionate about producing high-quality dairy products in a way that benefits people, animals and the planet. As a proud B Corp and regenerative dairy co-operative, we believe great food starts with great standards, exceptional teamwork and a relentless commitment to quality.We are now looking for a Quality Systems Manager to join our Technical Team at the Lake District Creamery and play a leading role in shaping our food safety and quality culture.
The RoleQuality sits at the heart of everything we do. As our Quality Systems Manager, you’ll be the driving force behind the site’s Quality Management System, ensuring we continue to meet the highest standards of food safety, compliance and customer satisfaction.
This is more than a compliance role. You’ll influence culture, lead improvement initiatives, support audits, develop people and help ensure that every product leaving our site reflects the standards our customers expect from First Milk.
As our Quality Systems Manager, you will
- Lead and continuously improve our Quality Management System
- Drive compliance with customer, legal and BRCGS requirements
- Lead audit preparation and coordinate customer, regulatory and certification audits
- Analyse quality trends, customer feedback and technical KPIs to identify opportunities for improvement
- Deliver training and coaching that strengthens food safety and quality awareness across the site
- Work collaboratively with colleagues, customers and auditors to maintain our reputation for excellence
- Support continuous improvement projects and share best practice across the wider First Milk business
We’re looking for someone who combines technical expertise with strong leadership and influencing skills.
You’ll ideally have:
- Experience in a quality, food safety or technical systems role within food manufacturing
- Strong knowledge of food safety legislation, BRCGS standards and customer requirements
- Experience coordinating internal and external audits
- HACCP and Food Safety qualifications
- Excellent analytical and problem-solving skills
- A passion for continuous improvement and building a positive quality culture
Dairy industry experience, Lead Auditor qualifications and higher-level Food Safety or HACCP qualifications would be advantageous but are not essential.
Why Join Us?At First Milk, you’ll be joining a business with a clear purpose: to make dairy work for good.
As a farmer-owned co-operative and certified B Corp, we’re committed to creating a sustainable future while producing great dairy products. You’ll have the opportunity to make a genuine impact, work with talented colleagues and contribute to a business that’s leading the way in regenerative dairy
The Benefits- Competitive salary & Bonus;
- 34 days holiday per year (incl. public holidays)
- Additional Holiday purchase scheme (up to 5 days);
- Colleague Discounts Platform.
We are a certified B Corp who welcome applications from everyone.
If you’re passionate about quality, food safety and continuous improvement, we’d love to hear from you
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