Quality Assurance Officer

We have a fantastic opportunity for a Quality Assurance Officer to join our Area 12 team. This is an excellent opportunity for an organised, detail-oriented individual to support the delivery of high-quality services while helping drive continuous improvement across the contract.

Working closely with the Quality Assurance team, you will play a key role in maintaining quality standards, supporting compliance activities, and contributing to the ongoing development of quality management systems and processes.

At Amey, you'll be part of a collaborative and supportive team where your contribution will directly impact service quality and operational excellence. You'll have opportunities to develop your skills, gain exposure to industry-standard quality systems, and support initiatives that enhance the way we work.

The salary is competitive (please enquire for more details).

We offer a range of flexible working practices and are committed to supporting our colleagues' professional development and wellbeing.

• Maintain and update quality documentation within the Area 12 Contract Management System (CMS).
• Support the management of policies, procedures, safe systems of work, risk assessments, and quality records.
• Ensure documentation remains accurate, up to date, and compliant.

• Assist with the planning and delivery of internal quality audits.
• Support preparations for external audits and compliance reviews.
• Help maintain audit records and track actions through to completion.

• Collect, analyse, and monitor quality-related data.
• Identify trends, potential risks, and opportunities for improvement.
• Prepare quality reports and management information when required.

• Support the organisation and coordination of training activities.
• Ensure training records are maintained in line with the Area 12 Training Matrix.
• Liaise with internal stakeholders to support training compliance.

• Assist the Quality Manager and Quality Analyst with root cause investigations.
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