Sales Adviser

Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays)

Working hours:

Monday
- Friday 7.30am - 4.30pm The role involves regular manual handling and driving duties and therefore requires a full UK driving licence with entitlement to drive a 3.5-tonne van, along with the ability to carry out physical tasks safely

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values.
• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Keep the branch and yard looking clean and tidy, to make a great first impression on our customers.
• Maintain stock levels, carrying out regular stock counts.
• Work with colleagues to suggest opportunities for improvement.

• Enthusiasm
  - You radiate positivity and possess an unyielding passion for the merchant world.
• Decency
  - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
• Team Spirit
  - You thrive in collaborative settings, believing that together we can achieve greatness.
• Pride
  - You take pride in your work and are dedicated to producing top‑notch results.

• Retirement Savings Plan (Pension) – with Legal & General Life Assurance
  - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary.
• However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
• Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2
  
  Work, Benenden Healthcare, Critical Illness Cover Employee Discount Refer a Friend scheme Wellbeing Centre via Work Perks.
• New Reward and Recognition programme – launching soon!

• Previous industry experience preferred but not essential
• Experience in a customer facing environment
• Passion for working with people
• A positive can-do attitude

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

STARK Building Materials UK comprises 14 brands, including one of the UK’s leading builders’ merchants Jewson, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber. With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK’s largest retailers and distributors of building and construction materials.

However, more importantly, our dedicated team and the high‑quality products we offer make us trusted, expert partners to the industry. Together, we give our customers hassle‑free access to the market‑leading, sustainable solutions they need to build responsibly for the future. At STARK Building Materials UK, we are known for our building distribution, but in reality, it is our colleagues that drive our business forward.

All around the UK, in our branches, warehouses and offices, our team give everything to make building better for our customers. We value our customers, the communities we work in and the colleagues in our team, who collectively build our business to ever greater heights every day. We strive to create a workplace where all colleagues feel safe and empowered to do their best and are comfortable to bring their true selves to work every day.

We are proud that we offer all our colleagues a great place to work.