Branch Assistant

Enjoy helping customers and like a job that keeps you busy with a bit of everything?

Stevenswood is looking for a Branch Assistant to join our Hull team. You'll help customers get what they need, prepare quotes, follow up sales opportunities and get orders ready for dispatch.

This is a varied, hands‑on role where friendly service, good organisation and a willingness to get stuck in all count. Whether you're answering an enquiry or picking an order, you'll help make sure our customers are “sorted”.

• Your weekends are your own. Monday to Friday working, finishing at 3.30pm on Fridays.
• Full time or part time opportunities. Let us know what you're looking for when you apply.
• Five weeks' paid holiday plus bank holidays
  , with the flexibility to buy two additional days.
• Health Cash Plan and Company Sick Pay.
• Retail discounts and Friends and Family Discounts.
• Life Assurance Cover.
• Paid volunteering time.

You'll be part of the team keeping the branch running smoothly, with responsibilities including:

• Looking after customers: answering enquiries, helping with accounts and keeping customers updated from their first enquiry through to installation.
• Supporting sales: preparing quotes using our industry specific software, explaining products and promotions, and contacting existing or lapsed customers to generate business.
• Keeping orders moving: managing stock efficiently, picking orders and organising loads for dispatch.
• Getting the details right: updating customer records, taking payments and helping with end of day banking and reports.
• Pitching in as a team: keeping the branch clean, organised and safe, supporting colleagues and working towards branch targets.

You'll be approachable, reliable and proud to give customers a good experience. You'll enjoy working with others and be comfortable with both customer conversations and practical branch tasks.

You'll also bring:

• Strong customer service skills and clear communication.
• Good numeracy, literacy and attention to detail.
• The confidence to follow up enquiries and spot sales opportunities.
• Good organisation and a willingness to learn about our products and systems.

If your experience includes customer service, retail, trade counter work, sales support or a busy branch environment, we'd like to hear from you.

The full time salary is £26,485.68 to £27,477.40 per annum
, within a fixed range.

Full time hours:

• Monday to Thursday: 7.30am to 4.30pm.
• Friday: 7.30am to 3.30pm.

Part time applications are welcome, with hours to be discussed.

Important Information: Applicants must have the right to work in the UK without employer sponsorship. Visa sponsorship is not available for this role, now or in the future.