Assistant Send Caseworker

Number of Vacancies: 1

Time Type:
Full time

Worker Type:
Regular

Proposed Interview Date:
Tuesday, June 23, 2026

Hours of Work: 37

Hiring Manager:
Laura Jackson

Contact Number:

Job Description

Summary:

This is a Permanent, Full Time position.

Provide efficient administrative and casework support to SEND Caseworkers, ensuring the Local Authority meets statutory duties under the Children and Families Act 2014 and the SEND Code of Practice 2015 regarding Education, Health and Care (EHC) needs assessment, planning and review.

• Support the administration of the EHC needs assessment, planning and review process under the direction of a SEND Caseworker.
• Collate, prepare and distribute statutory documentation within required timescales.
• Input and maintain accurate case information on SEND databases and ICT systems.
• Issue correspondence to parents/carers, education settings, health and social care partners.
• Track statutory timescales and raise concerns to the responsible Caseworker.
• Assist with processing annual reviews, amendments and other statutory actions.
• Handle sensitive information confidentially and in line with data protection requirements.
• Contribute to the smooth day-to-day delivery of an effective SEND service through general administrative tasks.

• Understanding of, or ability to learn, SEND statutory processes.
• Awareness of the Children and Families Act 2014 and SEND Code of Practice 2015 (desirable).
• Experience in an administrative or support role, ideally within education, SEND or local authority services.
• Confidence in handling sensitive and confidential information.

• Strong ICT skills, including accurate data entry and use of case management systems.
• Good written communication skills for formal correspondence.
• Ability to follow established procedures and statutory processes.
• Effective organisation and time-management skills.
• Ability to work as part of a team and under the direction of a Caseworker.
• Proactive, can-do approach to workload and problem-solving.
• Ability to work well under pressure in a fast-paced environment.

If the postholder requires a Standard or Enhanced DBS disclosure the candidate is required to declare full details of everything on their criminal record unless the convictions and/or cautions are considered protected in line with filtering rules for DBS checks.

• Salary: £25,583.00 - £26,403.00 per annum.
• Pension:
  Local Government Pension Scheme.
• Annual leave: 23 days (increasing with length of service) plus 8 public holidays and 3 additional days off.
• Health and wellbeing support.
• Career development and learning opportunities.
• Supportive and forward-thinking culture.

We are committed to increasing diversity, equality and inclusion within our workforce to represent the people we serve and to build an environment in which everyone can feel like they belong. People from all backgrounds are encouraged to apply. We adopt a 'name blind' approach to shortlisting and safeguard the privacy of applicants in the recruitment process. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.