Shipping Coordinator. LilyLifestyle

Shipping Planner

Hull

27,000 - 30,000

Fully office-based – 37.5 hours per week Monday to Friday.

• Manage delivery and loading schedules by planning effectively, resolving issues proactively, and maintaining clear communication with all stakeholders.
• Organise and coordinate shipments in advance, securing transport capacity while ensuring all customer expectations are met or exceeded.
• Work closely with suppliers, internal teams, and customer service to ensure booking instructions are accurate, timely, and clearly understood.
• Carry out day‑to‑day operational activities with an awareness of cost implications, ensuring all system updates are completed accurately and on time.
• Identify and elevate any irregularities in shipments, changes in volume, or customs‑related issues to the appropriate parties.
• Oversee priority and time‑critical orders, ensuring they reach terminals as scheduled and escalating any risks or delays promptly.
• Communicate any major delays or shortages without delay, proposing solutions where possible and obtaining approval for any additional charges.

• Exceptional attention to detail and commitment to high‑quality standards.
• Resilient under pressure with the ability to adapt quickly to changing market and customer demands.
• Strong interpersonal and communication skills, with a focus on building effective relationships.
• Eager to learn, with a willingness to undertake training and development.
• Proactive, solution‑oriented team player who can also work independently.
• Capable of managing multiple priorities, working at pace, and meeting deadlines effectively.

• Half price gym membership
• Pension scheme with Standard Life – matched contributions of 5% initially, then up to 7.5% after 2 years’ service
• Life assurance scheme
• Cycle to work scheme
• Car salary sacrifice scheme
• Health scheme (24/7 GP access, counselling, helpline etc.)
• Benefit Hub (retail benefits)