Administrative Assistant

Administrative Assistant – Humble, TX L.K. Jordan & Associates is seeking an experienced Administrative Assistant to support a busy client office in Humble, TX. This position combines front desk customer service, administrative support, invoicing, billing, and daily office coordination. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.

• Answer incoming calls, greet visitors, and provide professional customer service.
• Support customers and the sales team with order entry, order management, product inquiries, and billing questions.
• Enter customer orders received by phone, email, or text.
• Prepare invoices from bills of lading, process invoice entries, and complete daily batch reports and postings.
• Assist with customer billing, invoice reconciliation, payment processing, and month-end procedures.
• Reconcile daily credit card, check, and cash transactions and maintain petty cash.
• Maintain accurate customer pricing records and applicable discounts.
• Research customer accounts, pricing, payments, proof of delivery (PODs), and account history.
• Print, update, correct, and distribute invoices, receipts, fuel delivery logs, and related documents.
• Assist with shipping arrangements through LSO, Southwest Freight, and UPS.
• Maintain organized filing systems, office supplies, and administrative records.
• Coordinate meetings, appointments, travel arrangements, and other office activities as needed.
• Respond to administrative inquiries and assist account managers with customer needs.
• Provide backup support for national accounts and perform other related duties as assigned.

• Associate degree required or equivalent work experience.
• Five or more years of administrative experience.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Proficiency in Microsoft Office Suite and general computer applications.
• Strong organizational skills and attention to detail.
• Basic knowledge of clerical procedures, recordkeeping, and filing systems.
• Ability to work independently, manage competing priorities, and meet deadlines.
• Experience with invoicing, billing, payment reconciliation, or order processing is preferred.

• Primarily sedentary work involving computer use, data entry, reading, and repetitive hand and wrist movements.
• Regularly required to communicate by phone and in person.
• Frequently required to sit, stand, and walk.
• Occasionally lift or move items weighing up to 25 pounds.
• Must be able to perform essential job functions with or without reasonable accommodation.

The successful candidate will demonstrate respect, integrity, service, excellence, unceasing growth, and passion in their daily work.