Customer Service Rep; FM Rd E

Customer Service Rep (06811)

This role operates all equipment, stocks ingredients from delivery area to walk-in cooler, prepares product, receives and processes telephone orders, cleans equipment and facility daily, takes inventory, and completes associated paperwork. Training orientation and on-the-job training provided.

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, and walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Clean equipment and facility daily.
• Take inventory.
• Complete associated paperwork.
• Training orientation and on-the-job training provided.

• Communicate verbally with customers and co‑workers to process orders both over the phone and in person.
• Add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements at speed.
• Enter orders using a computer keyboard or touch screen.

Physical Demands:
Standing most tasks; walking on ceramic tile; lifting up to 50 lbs; carrying, pushing, and pulling; bending, stooping, and reaching; climbing stairs occasionally; overall physical effort required in a fast-paced food service environment.